Let’s talk about your privacy

This Privacy Policy describes the policies and procedures of Real To The Core Inc. (“RTTC”, “we”, “our” or “us”) on the collection, use and disclosure of your information on www.realtothecore.com (the “Site”) and the services, features, content or applications we offer (together with the Site, the “Services”). We receive information about you from various sources, including: (i) if you register for the Site and the Services, through your user account on the Services (your “Account”); (ii) your use of the Services generally; and (iii) from various third party websites and other services. 

This Privacy Policy covers RTTC’s processing of Personal Data that RTTC gathers when you are accessing and using the Services. As used in this Privacy Policy, “Personal Data” means any information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure.

This Privacy Policy also covers RTTC’s treatment of any Personal Data that RTTC’s business partners share with RTTC or RTTC shares with its business partners. This Privacy Policy does not apply to the practices of third parties, and their sites, services or applications that RTTC does not own or control, or to individuals that RTTC does not employ or manage (“Third Parties”). While we attempt to provide access only to those Third Parties that share our respect for your privacy, we cannot take responsibility for the content, actions or privacy policies of those Third Parties. We encourage you to carefully review the privacy policies of any Third Parties you access.

We collect Personal Data about you when you provide such information directly to us, when third parties such as our business partners or service providers provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Services.

Information we collect directly from you: We receive Personal Data directly from you when you provide us with such Personal Data, including without limitation the following:

·        First and last name

·        Email address

·        Billing zip code and/or country of residence

Information we receive from third party sources: We have built services from some third parties into the Site, and those third parties provide us with Personal Data about you, such as the following:

·        Account information for third party services: If you interact with a third party service when using our Services, such as if you use a third party service to log-in to our Services (for example, signing up for an account with Facebook Connect), or if you share content from our Services through a third party social media service, the third party service will send us information about you, such as information from your public profile, if the third party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third party service.

·        Information from our service providers: We receive information collected by third parties about your use of the Services. For example, we may use analytics service providers to analyze how you interact and engage with the Services and our advertisements, so we can learn and make enhancements to offer you a better experience. Some of these entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, which may include tracking activity across time and unaffiliated properties, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. Third parties may also help us provide you with customer support, and provide us with information so that we may help you use our Services.

 

Information we automatically collect when you use our Services: Some Personal Data is automatically collected when you use our Services, such as the following:

·        IP address

·        Device identifiers

·        Web browser information

·        Page view statistics

·        Browsing history

·        Usage information and click tracking

·        Transaction information (e.g. transaction amount, date and time such transaction occurred)

·        Cookies and other tracking technologies (see below for more information)

·        Log data (e.g. access times, hardware and software information)

 

You can decide whether or not to accept Cookies. One way you can do this is through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some Services and functionalities may not work.

To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu.
 

We process Personal Data to operate, improve, understand and personalize our Services. For example, we use Personal Data to:

·        Communicate with you about the Services

·        Protect against or deter fraudulent, illegal or harmful actions

·        Contact you about Service announcements, updates or offers

·        Personalize website content and communications based on your preferences

·        Provide support and assistance for the Services

·        To identify trends and other statistical information that may be useful to our business

·        Comply with our legal or contractual obligations

·        Resolve disputes

 

We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others.
 

We share Personal Data with vendors, third party service providers and agents who work on our behalf and provide us with services related to the purposes described in this Privacy Policy or our Terms of Service. These parties include:
·        Payment processors

·        Fraud prevention service providers

·        Analytics service providers

·        Hosting service providers

·        Marketing service providers

·        Email providers

·        Staff augmentation and contract personnel

 

We also share Personal Data when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested. In addition to those set forth above, these parties also include:

·        Social media services (if you interact with them through your use of the Services)

·        Third party business partners who you access through the Services, including vendors

·        Other parties authorized by you

 

We also share Personal Data when we believe it is necessary to:
 ·        Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies.

·        Protect us, our business or our users, for example to enforce our Terms of Service, prevent spam or other unwanted communications and investigate or protect against fraud. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

·        Maintain the security of our products and services.

As part of the Services, you will receive email and other communications. You acknowledge and agree that by availing yourself of the Services, you allow RTTC to send you email and other communication that it determines in its sole discretion relate to your use of the Services.

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you Services. In some cases, we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.
 

We seek to protect Personal Data using appropriate technical and organizational measures based on the type of Personal Data and applicable processing activity. You need to prevent unauthorized access to your Account and Personal Data by selecting and protecting your password appropriately and limiting access to your device and browser by signing off after you have finished accessing your Account.
 
We seek to ensure that user account information is kept private. However, RTTC cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
 
We do not knowingly collect or solicit Personal Data from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Personal Data about yourself to us. If we learn that we have collected Personal Data from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Data, please contact us at faith@realtothecore.com.
 

The Services are hosted and operated in the United States (“U.S.”) through Podia and its service providers, and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Services, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to Podia in the U.S. and will be hosted on U.S. servers, and you authorize Podia to transfer, store and process your information to and in the U.S., and possibly other countries. If you live in the European Union, Iceland, Liechtenstein, or Norway, you hereby consent to the transfer of your data in accordance with Exhibit B to the EU Data Processing Addendum, which can be located https://www.podia.com/dpa.

RTTC may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Data, we will notify you by posting an announcement on our Site or Services or sending you an email. Users are bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.